About the Campaign
Raising awareness through simulation training to protect electrical workers and save lives.
Why This Matters
Diverted neutral currents represent one of the most overlooked electrical safety hazards in modern installations. Despite advances in safety standards, many electricians remain unaware of the risks posed by these hidden currents.
Traditional isolation procedures may not protect workers from diverted neutral hazards, creating dangerous situations where seemingly de-energized systems remain live through alternative pathways.
Our campaign exists to bridge this knowledge gap, providing the education and tools necessary to work safely in modern electrical environments.
Our Mission
We are committed to creating safer electrical work environments through education, awareness, and proper safety procedures.
Save Lives
Every electrician who understands diverted neutral hazards is a life potentially saved. We're dedicated to preventing electrical accidents through comprehensive education.
Raise Awareness
Many electrical professionals aren't aware of diverted neutral hazards. Our campaign brings this critical safety issue to the forefront of the industry.
Keep Electricians Safe
Proper isolation procedures protect those who work with electricity daily. We provide the training and resources to ensure electricians return home safely.
Campaign Goals
Through targeted education and practical training, we aim to transform how the electrical industry approaches safety.
No Electrocutions
Our ultimate goal is zero fatalities from diverted neutral hazards by ensuring every electrical worker understands the risks and follows proper safety procedures.
No Electric Shocks
Preventing all electric shocks by ensuring electricians use proper testing equipment and safe work practices when dealing with electrical systems.
Simulation Training
Develop hands-on simulation training that allows electricians to experience and understand diverted neutral scenarios in a safe learning environment.
Practical Procedures
Teach the correct isolation procedures that protect workers from diverted neutral hazards, ensuring proper safety protocols are followed.
Comprehensive Education
Provide clear, accessible educational materials that explain diverted neutral currents, their causes, and the risks they pose to electrical workers.
Industry-Wide Impact
Create lasting change by establishing diverted neutral awareness as a standard part of electrical safety training across the industry.
Who We Are
The PEN Fault campaign is proudly brought to you by TradeFox, a leader in electrical safety education and innovative training solutions.
TradeFox is dedicated to advancing electrical safety through cutting-edge simulation training and comprehensive educational resources. With deep expertise in electrical systems and a commitment to worker safety, we recognized the critical need for increased awareness about diverted neutral hazards.
Our team of electrical safety experts, trainers, and industry professionals developed the PEN Fault campaign to address a significant gap in current safety training. We believe that every electrician deserves access to the knowledge and skills necessary to identify and mitigate diverted neutral risks.
Through innovative simulation technology and evidence-based training methods, TradeFox is transforming how the electrical industry approaches safety education. Our mission extends beyond awareness—we’re building a global movement to make electrical work safer for everyone.
Our Solution: Simulation Training
We’re revolutionizing electrical safety education through hands-on simulation training that brings diverted neutral hazards to life in a controlled, safe learning environment.
Why Simulation Training is the Answer
See the Invisible Danger
Diverted neutral currents are invisible and can't be experienced safely in real-world scenarios. Simulation training makes the invisible visible, allowing electricians to witness and understand these hazards without putting themselves at risk.
Experience-Based Learning
Traditional classroom theory is quickly forgotten. Hands-on simulation creates powerful memory anchors through direct experience, ensuring the lessons stick when electricians are on-site facing real hazards.
Practice Without Consequences
Trainees can make mistakes, test incorrect procedures, and learn from failures in a completely safe environment. This builds confidence and competence before stepping into real-world scenarios.
Realistic Scenario Training
Our simulations replicate actual installation scenarios—EV chargers, solar PV systems, heat pumps on TN-C-S supplies—where diverted neutral currents are most likely to occur, providing directly applicable knowledge.
How Our Simulation Training Works
Theoretical Foundation
Training begins with clear explanations of what diverted neutral currents are, how they occur in TN-C-S (PME) systems, and why traditional isolation methods may fail to protect workers.
Interactive Simulation Scenarios
Trainees work with physical simulation equipment that accurately replicates real electrical systems. They encounter diverted neutral scenarios, use actual testing equipment (two-pole testers, clamp meters, proving units), and observe how currents behave when isolation procedures are performed incorrectly versus correctly.
Correct Isolation Procedure Practice
Electricians practice the complete safe isolation procedure multiple times: identifying the supply, isolating, securing isolation with lock-off devices, testing for diverted neutral currents, proving dead between all conductors, and proving the tester before and after. Repetition builds muscle memory and confidence.
Real-World Application & Assessment
Training concludes with scenario-based assessments where electricians must identify potential diverted neutral situations (EV charger installations, solar PV connections, etc.) and demonstrate proper safety procedures. This ensures knowledge transfer from simulation to actual site work.
Key Features of Our Training Program
Scientifically Accurate
Simulations are based on real electrical engineering principles and validated by industry experts
Small Group Learning
Intimate training sessions ensure every participant gets hands-on time with equipment
Industry Certification
Participants receive recognized certification upon successful completion
Digital Resources
Access to ongoing digital materials, updates, and refresher content
Adaptive Scenarios
Training adapts to different experience levels from apprentices to seasoned professionals
Progress Tracking
Individual competency tracking ensures mastery of all safety procedures
Training That Saves Lives
Simulation training transforms abstract concepts into concrete experiences. When electricians can see, measure, and experience diverted neutral currents in a safe environment, they develop an intuitive understanding that no amount of theory alone can provide.
This understanding becomes second nature on the job site—and that’s what ultimately prevents accidents and saves lives.
We Are Targeting Colleges
Education begins at the foundation. By equipping colleges and training institutions with simulation technology, we’re shaping the next generation of electrical professionals from day one.
The Root of the Learning Journey
Colleges and trade schools are where electrical professionals begin their careers. This is the critical moment when safety habits, technical knowledge, and professional standards are formed. By introducing diverted neutral awareness at this foundational stage, we ensure it becomes an integral part of every electrician's skill set—not an afterthought learned years into their career.
Practice Safely Before Going Live
Students can make mistakes, test theories, and truly understand diverted neutral hazards in a controlled environment before ever stepping onto a live site. Simulation training removes the fear of "learning by shock" and replaces it with confident, competent understanding that protects them throughout their entire career.
Why Colleges Are Key to Our Strategy
- Maximum Reach: Every apprentice and student passes through training institutions, giving us the opportunity to educate the entire next generation of electrical professionals.
- Fresh Mindset: Students haven't yet developed unsafe shortcuts or bad habits. They're receptive to learning the correct procedures from the beginning.
- Time to Practice: Unlike on-site training with time pressures, college environments allow for repeated practice, deep understanding, and mastery of safety procedures.
- Curriculum Integration: Once simulation training is adopted by colleges, diverted neutral safety becomes a permanent part of the electrical curriculum for years to come.
- Ripple Effect: Educated students become industry professionals who advocate for proper safety practices, spreading awareness organically throughout the workforce.
From Student to Safe Professional
When students graduate with hands-on experience identifying and mitigating diverted neutral hazards, they enter the workforce as safety-conscious professionals who protect themselves and their colleagues from day one.
Investing in Education Today, Saving Lives Tomorrow
By equipping colleges with simulation training equipment and comprehensive educational resources, we’re not just teaching students—we’re transforming the electrical industry’s safety culture for generations to come. Every college we partner with multiplies our impact, training hundreds of future electricians who will carry this knowledge throughout their careers.
Our Measurable Targets
We track our progress through comprehensive industry surveys, with specific targets for safe work practices.
Measuring Our Impact Through Industry Research
We are conducting a comprehensive Industry Safety Survey across the electrical, plumbing, and gas trades to establish a baseline understanding of current safety practices, equipment usage, and awareness of diverted neutral hazards.
This survey will serve as the benchmark for our campaign’s success. By gathering anonymous, honest responses from professionals working on live sites every day, we’ll identify the gap between textbook theory and on-the-ground reality.
We will repeat this survey annually to measure progress toward our four key targets below, tracking how simulation training and awareness campaigns translate into real behavioral change and safer work practices across the industry.
100% Test Before Touch
Our first goal is 100% of electricians test before they touch any electrical component.
100% Use Clamp Meters
Our second goal is 100% of electricians in our survey use a clamp meter to detect diverted neutral currents.
100% Use Lock Off Kits
Our third goal is 100% of electricians in our survey use a lock off kit for proper isolation.
100% Prove Dead
Our fourth goal is 100% of electricians in our survey prove dead before working on electrical systems.
Join Our Mission
Whether you’re an electrician, trainer, contractor, or safety professional, you have a role to play in promoting electrical safety. Together, we can ensure every worker returns home safely.